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Store Policies:

Below is our store policies and procedures. If you need futher assistance, we can be reached thru our 'Contact Us' page.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending a 'contact us' e-mail, and telling us that you do not want to receive e-mail from our company.

State Sales Tax

Residents of the state of New Jersey will have Democrat Governor Corzine's 7% sales tax added.

Shipping Errors

Items are shipped from multiple warehouses, please allow time for all items to be received from possible multiple shipments. If you receive a damaged, incorrect or are missing items after all the shipments have arrived , 'Contact Us' or send an email within 48 hours from the day of receipt . Keep all items, boxes, and packing material shipped to you for inspection. You will need to provide us a description of the damage to the item as well as the condition of any packaging. This is necessary to determine if there was hidden damage from the manufacture, UPS damaged, or inadequate packaging. If the item was damaged or defective you should hold on to the item for 7 business days to make possible UPS pickup.

For missing items, please make sure you have removed all packing material from the shipping box to confirm that the item was not hidden from view. Sometimes small items such as books are shipped inside other items to protect them during shipping. If your order required multiple boxes to ship, it may be helpful to check the tracking information to confirm that all packages have been delivered. The missing item tracking procedure typically takes 7-14 business days to complete and consists of an inventory level verification, package weight verification, and carrier investigation. You may or may not be contacted by the package carrier during this time.

Return Policy

All returns must be received within 30 days after you receive your order. All returned items must be unused and in the original packaging, so as to be able to be placed back on our shelf. If you wish to return an item, please 'Contact Us' to obtain a Return Authorization Sheet that must be placed inside the returned products box. Please insure and track any returned packages. Credits will be made upon receiving and examining returned items. Unauthorized returns or items returned used, damaged, or not in their original condition and packaging may result in a delayed refund, partial refund, in-store credit, or refusal of the returned items. If the item is returnable a maximum of 20% restocking fee will be incurred.  

Shipping Calculation

We ship to any street in the United States (sorry no P.O.Boxes). Initially 'Estimated shipping' is shown using very rough tables. Upon entering your ZIP code, the shipping rates are calculated based on the actual weight and dimensions of the items you ordered from our warehouses in the midwest U.S.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses ( even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

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